Global Video Conferencing Service Installation |
Problem |
- Travel costs to attend meetings increasing at alarming rate
- Company wanted ability to quickly and efficiently bring together key players at short notice with more personal interaction than simple phone call
- Lack of camaraderie/cohesion within organizations geographically separated
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Project Objectives |
- Develop and implement global video conferencing capabilities
- Provide capability to hold single and multi-point conferencing
- Develop and setup policies, procedures, and infrastructure to train and support corporate users
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Approach |
- Determined key locations with organization based on function and size
- Selected appropriate technology and vendors
- Installed two test sites, one in the US and one in the UK, as proof of concept beta test to measure quality, availability, and supportability
- Identified and trained key company leaders as early adopters to rapidly promote use of new service throughout company
- Deployed throughout enterprise
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Results |
- Saved over one million US dollars in actual annual travel costs. Additional huge intangible productivity gains resulting from time not lost in transit between meeting locations was also achieved
- Geographically separated organizations could hold weekly video conference staff meetings, facilitating better communication and teamwork
- Critical late breaking information could be personally delivered enterprise wide in a matter of minutes versus days/weeks
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